Denial
Management
Third Party
Follow-Up
AR Analysis &
Recovery
Zero-Balance
Audit & Recovery
Backoffice
Functions
Patient Access
Solutions
Patient Balance
Collections
Statements &
Billing
Customer Service
Overflow
Accounts Receivable
Acquisition
YOUR TEAM OF REVENUE CYCLE EXPERTS
Convergent RCM has been providing revenue cycle management and ARM outsourcing solutions to hospitals, health systems, and physician groups for over 40 years. Our combined healthcare focused expertise, advanced scoring technology, customer account management and superior claims reimbursement management allows Convergent RCM to deliver outstanding results on behalf of thousands of healthcare providers. Convergent RCM recovers over $1 billion for our clients annually, and is a leading provider of Customer Account Support, Customer Claims Denial Support, Aged Problem Claims, and Third Party Claims such as Workers’ Compensation, Motor Vehicle Accident, and Government healthcare support.
Convergent RCM’s state-of-the-art call center infrastructure, including work-at-home solutions, employs a large team of tenured professional staff, utilizes leading edge technology and strives to provide a best practices treatment model to optimize customer interaction and minimize customer complaints on behalf of our clients.
About Convergent
Convergent is a privately held organization. In June 2021, Convergent was acquired by Transworld Systems Inc., cementing TSI’s spot as the largest ARM provider in the United States. That acquisition created a diverse, financially sound ARM and BPO organization, with a total of 45 offices and over 15,000 employees across the United States, Canada, Latin America, India, and the Philippines. The acquisition positions Convergent for long term sustainable growth with our clients by deploying leading edge technology and advanced contact center locations.
TSI’s goal is to bring together key companies that have both a significant individual and a synergistic impact on business operations in healthcare, auto, commercial, consumer, education, financial, government, telecom, utilities and other markets. With more than 60 years of history serving a diverse industry customer base, including contact center solutions, receivables management outsourcing, commercial receivables management and healthcare revenue cycle management, the TSI family of companies empower clients with an innovative combination of an adaptable workflow engine, technology-enabled operations, next-generation analytics, and professional services to deliver superior financial performance and high levels of client, consumer, and patient satisfaction.